Returns & Refunds

Should you require information or help, please contact us and we'll be happy to assist you


Your glossiq order is protected against any material or manufacturing defects - any item that is not up to our standard of production quality will be replaced by us, free of cost! If you suspect your piece has a manufacturing issue, please do not hesitate to contact us and our Customer Service team will be happy to assist you!

We are not responsible for packages lost in transit and cannot provide you with a refund. We highly recommend purchasing shipping insurance at checkout to protect your order. You can learn more about shipping insurance in our Shipping Policy. It’s an inexpensive and reliable way to protect your shipment!


For hygienic reasons, we do not accept returns or exchanges of our nail wrappers.